Prestige Pro 500
"This BBQ is top notich. Large space to BBQ, cook your vegetables or corn on the cob on the side burner. There is storage underneath for BBQ related items. I am so happy with my purchase."
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| Configuration | Freestanding |
| Fuel Type | Natural Gas,Propane |
| Number of Doors | 2 |
| Number of Burners | 6 |
| Rotisserie Kit | Yes |
| Series | Prestige Pro |
| Side Burner | Single |
| BTU Maximum | 80000 |
| Burner Material | Stainless Steel |
| Color | Stainless Steel |
| Total Grill Area | 900.0 sq in. |
| Ignition | Electronic Ignition |
| Material | Stainless Steel |
| Product Depth | 25.5 in. |
| Product Height | 51.75 in. |
| Product Width | 66.5 in. |
| Rotisserie Back Burner Included | Yes |
| Shipping Height | 32.0 in. |
| Shipping Length | 41.0 in. |
| Shipping Weight | 254.0 lb. |
| Shipping Width | 31.0 in. |
| Style | Freestanding |
Overall rating: 4.4814816 / 5 from 27 reviews.
The Napoleon Prestige PRO 500 Gas Grill with Smart Technology offers premium stainless steel construction and advanced performance. It features an infrared SIZZLE ZONE side burner, HeatBoost Reflector technology, and LED lit control knobs for precise temperature control. Additional convenience features include hidden warming rack storage, side shelves with tool hooks, and a built-in bottle opener.
Review topics: ["size","quality","results","service","customer service","warranty","grill","features","bbq","prestige","space","technology","side burner","build","functionality"].
"This BBQ is top notich. Large space to BBQ, cook your vegetables or corn on the cob on the side burner. There is storage underneath for BBQ related items. I am so happy with my purchase."
"Have not had time to test it out yet as I had to wait for new parts to replace damaged parts. I was told it would take 20 minutes to set the grill up. Thus far I have 3 plus hours invested and still not put together, but I will get there. Customer service has been very good."
"This is the Tesla of grills. The fit and finish and the quality materials is excellent. I’ve grilled with it several times already and the results are excellent. The grill is easy to clean. The grill arrived on a wooden pallet and in several boxes. It took me 32 to 3 hour sessions in order to complete construction. I gave the grill four stars identified because the gas regulator was not functioning properly. Service was excellent and I just received a replacement part yesterday. I’ve replaced it and will test the function of the regulator later today. Highly recommend this grill."
"Worst bbq I have ever bought. Left seer burning didn't even start without a match. Wtheck. Call their number at 7 in the morning 1 hour wait time. No wonder why they have a lifetime warranty. Duh"
"I’ve just purchased this product and was baffled by how poorly the product assembly process was considered. From the instructions to the layout it is clear that Napoleon is new to higher tech products. Wires running everywhere and expecting the customer to plug multiple peripherals into a control board is insanity. Avoid the smart versions of the Prestige Pro series until Napoleon hires a qualified design engineer."
"Wait for the next iteration when they hire a design engineer to route and resolve the electronics as well as a user experience expert to properly implement the technology. They make outstanding grills at Napoleon, however they didn’t hire a design and user experience expert for these newer units. Not only is the assembly and technology layout a disaster, they really haven’t maximized the potential of the new technology they’ve added."
"What an amazing bbq this is!"
"A must have for your bbq grilling! Great customer service the sear station is amazing as well as the charcoal insert."
"I am still unsure how the smart screen works. There is not much information in the literature or online. We are lucky to have a recent you tube video for assembly. We could not have done it with the instructions alone."
"I've been absolutely thrilled with a Prestige Pro 500. The build quality is top-notch and it performs consistently well the features are intuitive and user-friendly and the overall experience has been fantastic whether you're a beginner or more experienced, this model really delivers on its promises!"