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| Configuration | Freestanding |
| Fuel Type | Natural Gas,Propane |
| Number of Doors | 2 |
| Number of Burners | 6 |
| Rotisserie Kit | Yes |
| Series | Prestige |
| Side Burner | Single |
| Tank tray | Yes |
| Product Weight | 210.0 lb |
| BTUs | 82000 |
| Burner Material | Stainless Steel |
| Color | Stainless Steel |
| Cooking Grid Dimensions | 28x17.75-Inches |
| Main Grilling Area | 743.0 sq in. |
| Total Grill Area | 883.0 sq in. |
| Main Burner Configuration | All Infrared |
| Material | Stainless Steel |
| Product Depth | 26.0 in. |
| Product Height | 51.0 in. |
| Product Width | 65.5 in. |
| Rotisserie Back Burner Included | Yes |
| Shipping Height | 31.0 in. |
| Shipping Length | 43.5 in. |
| Shipping Weight | 215.0 lb. |
| Shipping Width | 31.5 in. |
Overall rating: 4.325 / 5 from 120 reviews.
The Napoleon Prestige 500 Gas Grill offers advanced features and exceptional design, including a larger rotisserie burner, infrared side burner, and sear station. Customers praise its safety features, performance, and thoughtful design. However, some feedback mentions uneven cooking and heat distribution.
Review topics: ["quality","heat","performance","issues","finish","upgrade","looks","feels","temperature","size","construction","grill","box","design","materials","bbq","cover","features","cooks","works","barbecue","station","rotisserie","side burner","burner","controls","steaks","prestige 500","grates","napoleon"].
"This is a really great grill. I love the sear station. It heats up really fast and the grates and super cool. Definitely worth the money. I usually buy less expensive grills and they never seem to last or meet expectations. I'm really happy I got this."
"This is a good grill that is made well with high quality components. I like the storage place for the warming rack that stores in the grill. The back and side burners work well and light easily. The main burners do not light easily. You must push the knob in and wait until you hear the gas and then turn the knob to activate the spark. It is always random which burner if any will ignite. After a one or two tries I can usually get at least one burner to light, then all will ignite and I can shut off the burners I don’t need. Although I admit this is not terrible, for the price I would have expected more reliable lighting of the main burners. Since I BBQ all year around I am curious to see how main burner ignition performs in the middle of an Ottawa winter."
"I have had the BBQ 3 months. Made rotisserie chicken and pork, burgers, steaks, pork chops, and chicken. All have worked out great. Heating is well balanced. The Bluetooth thermometer is a great addition. The side sear is helpful for steak and reverse seared pork chops."
"Leading up to the purchase of this grill, I compared buying a big box store grill vs the more expensive Napoleon. The quality of the Napoleon is far better than the cheaper grills. Better construction, solid, better grates, and comes with the rotisserie and sear station. The sear station is amazing. The only issue I had was the rear rotisserie burner was not getting hot enough. I took it off and put it back on and it started working correctly. So overall, great grill so far!"
"I love my Napolean Prestige 500 grill but since its date of arrival in May of this year one of the igniters has not worked. It will light through the back channel when the others are lit, but should work independently. Would love help fixing it"
"DO NOT BE FOOLED. It is a decent grill. But, $2000 for a grill which should last more than ONE YEAR. I DO cover and protect my 1 year old Prestige 500. But all of the key parts have corroded and rusted out. The TRICK THAT IS BEING PLAYED ON US is the ‘’LIFETIME WARRANTY’’ which LEAD ME TO BELIEVE IS EQUAL TO ‘’GOOD BUILD QUALITY’’. BUT, I HAVE BEEN CALLING for 2 days AND THEY DO NOT ANSWER at all. I Can’t even leave a number even though it says to leave a number AND they refer you to go to the special warranty section to the online Napoleon site. But they have designed it to frustrate you and give up. So, I give up. I will pay for all of the rotted components and I WILL NEVER PURCHASE A NAPOLEON GRILL AGAIN. I NO LONGER PURCHASE CANADIAN PRODUCTS. USA MADE ONLY!"
"Worth the investment, super thrilled with our grill, the service and set-up, everyone was super helpful to ensure we got exactly what we needed"
"Overall the grill is fantastic! Holds even temp no problem and no flare ups. The infrared side burner blows out often even with the shield up. The biggest issue we've had is with the rotisserie. The motor mount seems a bit flimsy and the set up is quite finicky."
"My first Napoleon grille and couldn’t be happier with the purchase. I was looking for something to replace my 28yr old grill. After spending time with the sales guy and some additional research, I decide to make the move. Beside looks, lifetime warranty, and local support, this grill cooks so evenly I could not believe it. I’ve also purchased a smoke box which seen to work very well for it not being a dedicated smoker. I also like the fact that it is made here in North America. You can't go wrong with a Napoleon."
"Beautiful looking barbecue very good quality but disappointing with the igniters not working on the first try, and the back of the rack is much hotter than the front. Over all we are adjusting our cooking styles and enjoying the barbecue"
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