Poor packaging
"Bbq is built well, parts are good quality, for the price it could of had a rear burner, and product quality before packaging could be better. Both doors were dented and put in the box as the box wasnt damaged. I wanted to use the warranty to get new doora however i have to pay 30 dollars in shipping but the doors were ruined out of the box, so i shouldnt have to pay. I will call to see what they will do."