Mostly good, but quality control & assembly manual need help
"My new Napoleon grill was mostly good, but there are some areas that can be improved. For example, the Assembly Manual has several major errors and omissions, and is unclear for several steps. It needs a major re-write, and needs to be specific to my exact model with only 1 front door, because most people assemble the grill with the hinge on the incorrect side (based on comments and review). Also, although my shipping box was in excellent shape, the bottom of the front door of the grill had a warped bottom that scraped when I opened or closed the door. This was due to poor manufacturing and/or quality control for that part. I ordered a replacement door online, but I had to chat with the company representative to get a special code for free shipping for the replacement part. Additionally, it took me an hour to rebuild the stand structure because it had been assembled wrong at the factory, and I had to add a stainless steel washer because one of the screws had popped through the metal during the manufacturing assembly process."