Nice product. . . trash instructions and
"Not very impressed with customer service. I sent an email to customer support and never had a reply. Are you interested in following up further?"
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| Configuration | Freestanding |
| Fuel Type | Charcoal |
| Rotisserie Kit | Available |
| Series | Pro |
| Product Weight | 90.0 lb |
| Cooking Grid Dimensions | 21.5x21.5-Inches |
| Total Grill Area | 365.0 sq in. |
| Material | Porcelain Coated Steel |
| Product Depth | 29.5 in. |
| Product Height | 44.0 in. |
| Product Width | 46.0 in. |
Overall rating: 4.6944447 / 5 from 36 reviews.
The Napoleon PRO 22-Inch Charcoal Kettle Grill with Cart offers a traditional charcoal grilling experience with excellent maneuverability. Customers praise its great flavor, quick heat-up, and precise air controls. The durable cart and adjustable grates enhance its usability and cooking versatility, making it a highly recommended option for grilling enthusiasts.
Review topics: ["quality","assembly","design","issues","results","performance","heat","service","grill","cart","addition","grates","bbq","cooks","flavor","meat","controls","side table","parts","features","kettle","food","sear","charcoal","vent","move","system"].
"Not very impressed with customer service. I sent an email to customer support and never had a reply. Are you interested in following up further?"
"Not as good as the main competitor. Heavy iron grates that are impossible to move when hot, even harder to clean. No offset vent on top, dead center which makes zero sense for smoking. Lower charcoal grate has a big lip around the edge which prevents accurate charcoal placement against the side of the kettle for offset cooking. I could go on. Really regret this purchase, should have just bought a new performer to replace my nearly 25 year old model instead of this. So much for buying Canadian."
"The best charcoal yeah"
"After a couple of hours of carefully following instructions (some images require careful scrutiny to ensure correct orientation of some parts) and assembling the Pro22, it is clearly a very well made and thoughtfully designed product. I have used the BBQ just once thus far, and found it to be easy to operate and it produced excellent results (using Napolean Lumpwood charcoal). I previously used another leading BBQ brand, which gave good service, but the Napolean feels to me like a superior product. I am looking forward to using it time and time again in the future, and would highly recommend the product to friends."
"love my grill. I need customer service, not for a faulty part or anything on there end, and was very satisfied with thier quick response and even quicker fix."
"Super easy to use and easy to regulate. High quality and durable. Smoking meats is easy!"
"Very good bbq, heats up quick and really nice to cook on. Would have given five stars, but there were a couple of small parts missing from the box. I notified Napoleon of the missing parts and they shipped them right away, no problem at all. Also, the assembly instructions whilst not bad, could do to be a little clearer in some parts. Overall I’m very pleased with the bbq and the service I received from Napoleon when I needed parts."
"Did a ton of research before purchasing the Pro22 w/cart model, and really happy with the final decision. Still getting used to the temperature settings, which will take time to master. I also purchased the grill cover, drip trays, cast iron reversable griddle, and charcoal baskets for indirect cooking. The griddle covers most of the grille, which is great, as I am not a big fan of charcoal black marks on my food (not the healthiest to eat that). Easy to clean up as well. Overall, 5 stars to this great kettle."
"Just amazing. Great grill. Solidly built. Great performance. Best grates in this style. Kind of found the assembly instructions a little lacking in clarity. One of my legs is in the wrong position and it will be a giant pain to move it."
"Awesome machine with great performance build quality is great , assembly is not clear from the factory booklet so it will take guesswork specially on the leg placement, another quirky part are the clips that hold the ash collector to the bottom crate , had to modify it quickly since it will fall off everytime the crate is moved ( Napoleon please fix) controlling temperature will take practice , bottom vent will move without any interference keep an eye on it , thermometer is taking on moisture but will keep an eye out for damage. Overall very satisfied, also have a Kamado Joe so not a novice."